beebag terms & conditions


By downloading, browsing, accessing or using the beebag mobile application (“Mobile App”), you agree to be bound by these Terms and Conditions of Use herein. We, BEEBAG SDN BHD (“Beebag”) reserves the right to amend these terms and conditions at any time without prior notice. If you disagree with any of these Terms and Conditions of Use hereinbefore and hereinafter, you must immediately discontinue your access to the Mobile App and your use of the services offered on the Mobile App and upon cessation of the usage of the Mobile App the Users have no rights or claims against Beebag. Continued use of the Mobile App will constitute acceptance of these Terms and Conditions of Use, as may be amended from time to time without prior notice.



In these Terms and Conditions, unless the context otherwise requires, the following words and expressions shall have the following meanings: –

§  “Beebag” means BEEBAG SDN. BHD. (Company No. 1421416-D);

§  “Platform” refers to the website, mobile application, and rewarding platform owned and managed by Beebag;

§  “Member” or “Members” means individual(s) who has been accepted by Beebag as participating member(s) of the Platform in accordance to the Terms and Conditions set forth herein;

§  “Beetag” or “Beetags” means the physical beetag NFC tag sold or issued by Beebag to the Member

§  “Membership” means membership to the Platform in accordance to the Terms and Conditions herein;

§  “Merchant” or “Merchants” means the participating merchant(s) of the Platform;

§  “Mobile App” means the beebag mobile application made available for downloading into the Member’s Android or iOS mobile phone;

§  “Rewards” means the products, services, rewards, gifts or other benefits made available by Beebag under a rewards program established by Beebag which may be redeemed by Members;

§  “Beepoints” means the beepoints awarded to Members for activities completed at participating Merchants’ outlets;

§  “Website” means the website owned and operated by Beebag and located at www.beebag.co or at such other domain name registered by Beebag.



These Terms and Conditions (including the Policy on Privacy and Data Protection) govern the award and use of Beepoints by Members, and set out the terms of the agreement between Beebag and each Member with regards to the Platform. A person intending to participate in the Platform can sign up and register for the Platform with Beebag by registering an account on the Platform and can then earn Beepoints on various activities at participating Merchants’ outlets. By applying to register with the Platform, a Member is deemed to have accepted these Terms and Conditions. The Member is agreeable to provide the mandatory information required for the purpose of registering as the Member for the Platform. Beebag may, in its sole discretion decide and without the need to assign any reason, refuse an application made by any person to be a Member.

Beebag reserves the right to amend these Terms and Conditions at any time and from time to time as it deems fit at its absolute discretion and with or without prior notification to Members. Members may obtain the updated version of these Terms and Conditions from Beebag’s website www.beebag.co or the Mobile App. Notwithstanding the foregoing, continued use of the Website or Mobile App will be deemed to constitute your acceptance of the new Terms and Conditions. Failure to observe the Terms and Conditions stated herein by a Member may result in termination of Membership.

Beebag reserves the right to, at any time, vary or terminate the Platform or any privileges under the Platform or withdraw the Beetag from use with or without prior notification to Members and without being liable in any way to Members. Beebag may, at its sole discretion, remove any or all Members from the Platform at any time.

The Platform is operated by:


NO. 18-1, Jalan Sg. Burung,

Y32/Y, Section 32, Bukit Rimau,

40460 Shah Alam, Selangor, Malaysia.

Email: support@beebag.co

Unless stated otherwise in writing by Beebag and/or Co-brand Merchants, Membership is open to individuals who are 12 years of age and above. Residents and non-residents of Malaysia may apply for membership.

A Member may use Beetag only in participating Merchants’ outlets or at such places or on such items as Beebag may specify from time to time. No annual fee will be charged for the Membership.



Beepoints expire 36 months from the issuance date on a first in first out basis.

Beepoints will be awarded at a rate agreed between Beebag and Merchant when a Member completes specific activities at participating Merchant’s outlets. Members will earn 100 Beepoints when a Beetag is scanned and 25 Beepoints when Member’s QR code is scanned. Beebag may alter the method and rate at which Beepoints are awarded at its discretion from time to time. Beepoints may be redeemed at the participating Merchant’s outlets, through the Website, Mobile App or by any other methods as Beebag may determine from time to time. Once redemption has been accepted by Beebag, it cannot be cancelled, exchanged or returned. Beepoints cannot be exchanged for cash and can only be used for redemption of Rewards. Rewards may be redeemed by a Member using Beepoints or a combination of Beepoints plus cash/card/vouchers. On confirmation of redemption, Beepoints used for redemption will be deducted from the Member’s account.

All goods and services are subject to availability and further subject to all applicable legal rules and the terms and conditions (including booking requirements, cancellation restrictions, return conditions, warranties and limitations of liability) as imposed by the supplier of the Reward and Beebag. Beebag makes no representation or warranty of any kind (whether express or implied) with regards to the condition, fitness for purposes, merchantable quality or otherwise of any Rewards redeemed. When Beepoints are used to redeem for a Reward that is to be supplied by a third party, Beebag may (but is not obliged to) act as an intermediary between the Member and the third party. Beebag will use its best endeavours to ensure such Rewards are supplied by the third party. Beebag shall not however be responsible for any failure or delay by a third party to supply such Reward, or loss or damage to such Reward during delivery.

Beepoints cannot be used for redemption until they are credited into the Member’s account. Beepoints will be recorded in the Member’s account only after the Merchant has notified Beebag of the details of the relevant action which Beepoints are issued. The Beepoints will be recorded in the Member’s account depending on the frequency of notification from the respective participating Merchants.



Beebag may, at its discretion, replace or substitute any advertised Reward with a similar Reward. A Member may check his/her Beepoints online at the Mobile App.

In the event of a failure or breakdown of any equipment or system used in connection with the Platform, Beebag may refuse request for redemption or to award Beepoints on any transaction. Beebag and the Merchants shall not be responsible or liable in any manner in the event Beepoints are not awarded or redemption cannot be made or a Member is unable to check his Beepoints, due to any failure in the equipment or system used in connection with the Platform.

The use of the Website and Mobile App is at the Members’ own risk. Members are responsible for the security of their user login ID and password. Beebag accepts no liability for the disclosure of the user login ID and password by the Member to a third party, whether intentionally or not. Beebag reserves the right to block a Member from accessing his account online if Beebag has reasonable grounds to suspect that fraud or misconduct has been committed by the Member or a third party.

While Beebag uses reasonable efforts to include up to date information in the Website or Mobile App and in all its publications, Beebag makes no warranties or representations as to their accuracy, reliability, completeness or otherwise. The contents, materials, products or other services available in Beebag’s publications or accessible through the Website or Mobile App are on “as is” and “as available” basis. Beebag disclaims all warranties (express or implied) including but not limited to, merchantability, fitness for purpose and non-infringement, in relation to the contents, materials, products or other services published in any of its publications or available on the Website and Mobile App. Beebag does not warrant that the Website and Mobile App will be error-free, free of viruses, bugs or other harmful components or access to the Website or Mobile App will be uninterrupted. Members are responsible to implement security measures in their computers or Mobile phone before accessing the Website or Mobile App. Beebag shall not be liable in any way for any direct, indirect, punitive, incidental, consequential or other damages howsoever arising out of (i) the use of, or access to, the Website or Mobile App; or (ii) delay or inability to use or access the Website or Mobile App; or (iii) for any content, information, material, products or services published in, posted on, advertised in or obtained through Beebag’s publications or the Website or Mobile App.

Notification of any matter in relation to the Platform shall be deemed given to Members if it is made via any one of the methods below:

§  by posting on the Website; or

§  by sending an email to Members who have provided email address to Beebag; or

§  by publication in a newspaper; or

§  sending by ordinary post to the last known address of Members appearing in Beebag’s records.

If Beebag sells or transfers the Platform to another party, Beebag may transfer all of Beebag’s rights and obligations under these Terms and Conditions without any consent from any Member. Beebag may further disclose and transfer all and any information and data which Beebag holds or which resides in the system of Beebag in relation to the Members and all transactions made by Members, including purchase and redemption transactions (“Information”) to the new transferee, or disclose any such Information to a prospective new buyer. The Member hereby unconditionally and irrevocably agrees to such transfer and disclosure of the Information to the new transferee or the prospective new buyer.

Beebag will only be liable to a Member (and not any other third party) who suffers loss in connection with the Platform arising from Beepoints being wrongly deducted or non-credit of Beepoints entitled by a Member and in such a case, Beebag’s sole liability will be limited to crediting to the relevant Member’s account such Beepoints which have been wrongly deducted or should have been credited but were not. Beebag shall not be responsible where: (i) there is no breach of a legal duty of care owed to such Member by Beebag or by any of Beebag’s employees, staffs, authorized personnel or agents; or (ii) such loss or damage is not a reasonably foreseeable result of any such breach at the time Beebag enters into this agreement with such Member; or (iii) any increase in loss or damage resulting from breach by such Member of the Platform.

Beebag and the Merchants are not responsible or liable to the Members for indirect, consequential or economic losses, loss of profits, loss of opportunity or punitive damages of any kind.

Beebag may further establish rules, procedures and policies in relation to any matter regarding the Platform, all of which shall form part of the Terms and Conditions. These Terms and Conditions as set out herein shall prevail in the event of any conflict or inconsistency with any other documents, statements, rules, procedures, policies or communications, issued by Beebag, including FAQ, advertising or promotional materials.

Member confirms that he has read, understood and agreed to be bound by the Privacy Policy of Beebag (which is available at www.beebag.co), as may relate to the processing of his personal information. For the avoidance of doubt, Member agrees that the said Privacy Policy shall be deemed to be incorporated by reference into this Terms & Conditions.

These Terms and Conditions are governed by the laws of Malaysia and Members shall submit to the exclusive jurisdiction of the courts of Malaysia.

If you have any enquiries please email us at support@beebag.co. For any changes to the contact information, we will update at our website www.beebage.co from time to time.

Some materials on the Website and other Beebag promotional materials are the intellectual property of participating Merchants, or other third parties. Members have no right to use such intellectual property.

Each exclusion or limitation of liability in these Terms and Conditions shall also apply for the benefit of each of the participating Merchants and their employees or agents.



§  To be eligible to redeem or make any e-Voucher purchase from the platform, you must be twelve (12) years of age and above.

§  Once the e-Voucher is purchased, no cancellation will be allowed.

§  Upon purchase of e-Voucher, Members are entitled to redeem the e-Voucher from the relevant Partner in accordance with the terms and conditions stated on the e-Voucher.

§  Acknowledgement: You hereby acknowledge that the Partners are:

§  the seller or provider of the e-Voucher code; and

§  solely responsible for providing Member the products and/or services as described in the e-Voucher.

§  Reproduction, sale, resale or trade of an e-Voucher is prohibited. Any attempt to carry out any of these will render e-Voucher code to be voided at our discretion. If the e-Voucher is redeemed for amount lower or less than its face value, Members will not be entitled to any cashback, cash refund or new e-Voucher equivalent to the difference between the face value and the amount redeemed as each e-Voucher can only be redeemed once based on its entire value.

§  It is at the sole discretion of the Partner to determine whether the e-Voucher can be combined with any other promotion, voucher, third party certificate or coupon. Members are advised to read and fully understand each e-Voucher’s Terms & Conditions before purchasing or redeeming it.

§  Neither Beebag nor the Partner is responsible for any lost or stolen e-Voucher codes. It will be the sole responsibility of the Member to safeguard the e-Voucher code(s). Please ensure that you do not disclose your e-Voucher code(s) to anyone except for redemption purposes at the participating Partner’s outlets or e-stores.

§  Each e-Voucher is unique and can only be redeemed ONCE. Strictly non transferable, non-refundable nor exchangeable for cash, in part or full.

§  E-Voucher purchased must be redeemed within the e-Voucher validity period. Beebag will NOT entertain any request to extend the validity period of the e-Voucher nor issue a new e-Voucher code as replacement.

§  Beebag will not accept any liability or bear any responsibility for the goods or services purchased with the e-Voucher and if any of our Partners varies the price for the same goods or services purchased with the e-Voucher. Any complaints about the goods or services purchased with the e-Voucher must be resolved by you directly with the Partner concerned.

§  Beebag and Participating Partners reserve the right to amend or change the offers/promotions and these Terms and Conditions at any time and from time to time as it deems fit at its absolute discretion without prior notification to Members.